Refund & Cancellation Policy

All paid plans include a 14-day free trial. You will not be charged during the trial period. You may cancel at any time before the trial ends without being billed.

You may cancel your subscription at any time from your Account page. Upon cancellation:

• Your subscription will remain active until the end of the current billing period.
• You will not be charged for subsequent billing periods.
• No partial refunds are issued for unused time within a billing period.

We offer refunds under the following circumstances:

• Duplicate charges: If you were accidentally charged more than once, we will refund the duplicate payment in full.
• Service unavailability: If the software was materially unavailable for an extended period due to issues on our end, you may request a prorated refund.

Payments for completed billing periods, Enterprise custom agreements, and any usage beyond the refund eligibility window described above are non-refundable.

To request a refund, contact us at [email protected] with your account email and a description of the issue. We aim to respond within 2 business days.

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.